|Terms and Conditions|
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Del-Ton, Inc. The collective work includes works that are licensed to Del-Ton, Inc. Copyright 2003, Del-Ton, Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Del-Ton, Inc or purchasing Del-Ton, Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Del-Ton, Inc or to purchase Del-Ton, Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Del-Ton, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Del-Ton, Inc used in the site are trademarks or registered trademarks of Del-Ton, Inc
WARNING: Some of the products on this website can expose you to chemicals including lead, which is known by the State of California to cause cancer and birth defects or other reproductive harm. For more information please go to www.P65Warnings.ca.gov.
All returns for exchanges and/or refunds must occur within 30 days of receipt of merchandise. After 30 days, this policy becomes null and void.
Returns must be accompanied by an RMA number or the return will not be processed.
RMAs (Return Authorization Numbers) expire 30 days after issue.
Returns may take up to two weeks to be processed through our Returns Department.
All Returns are subject to a Restocking Fee of 15% of the purchased value of the product.
The buyer is responsible for all return shipping charges. Del-Ton will pay shipping upon returning the product(s) if warranty is valid, otherwise return shipping is charged to customer.
Our Returns Deptartment inspects each and every product that has been returned. We reserve the right to refuse refunds and/or exchanges of any and all returned items if one or more of the following has occurred:
Obvious Wear & Tear such as scratches or dents on any merchandise.
Any modifications; filing, sanding, switiching components, coloring, painting, gluing, installation markings, etc.
Dirt, sand, sun and/or water damage
Obvious odors such as cigarette smoke, perfume or colognes, etc.
Protective Packaging or original packaging that has been defaced in any manner, or is absent upon return.
Any related paperwork for product to include warranty paperwork, inserts, attached coupons and/or instructions pamphlets are absent.
Items being returned for exchanges MUST be in brand new, resalable condition as clearly stated above. All retuned items are subject to a restocking fee of 15% of the purchased value of the product. Items returned in damaged/used condition will be rejected. Del-Ton does not return shipping charges.
Return for Refund:
A refund will be remitted to you via your credit card account or via company check for the merchandise amount minus the original shipping and handling fees.
If you are in receipt of an item that is defective, Del-Ton, Inc. must be notified within 7 days of receiving the items. The item must be returned to us within 30 days of the buyer's receipt of defective merchandise according to delivery confirmation through UPS/USPS. Once the item has been received and is, in fact, deemed defective by our Returns Department, a new item will be shipped out to you. You will not be charged a reshipment fee. Del-Ton, Inc. does not send more product in good faith that original item is returned. Your card may be charged for new item and the amount returned when receiving original item.
Please include the following with All Returned Items:
The merchandise in its original, brand-new condition with all related paperwork and packaging.
A copy of your order invoice.
A short but precise note listing the reason(s) for the return and/or exchange.
The RMA number must be clearly on the outside of the package.
For your protection, we recommend using a reputable carrier to ship and insure your package. We are not responsible in any manner for lost or damaged merchandise that has been shipped to us. Please retain your shipping receipt.
PLEASE SEND ALL RETURNS TO:
Del-Ton, Inc. - Returns
330 Aviation Parkway
Elizabethtown, NC 28337
Del-Ton, Inc. reserves the right and will charge a restocking fee of 15% of the retail value of any and all merchandise that is returned for a refund.
All returned items sent back in used and/or damaged condition will be rejected and sent back to the buyer. If customers reject their shipment ( rejected due to ineligibility), Del-Ton, Inc. reserves the right to liquidate the inventory and withhold credit.
Del-Ton, Inc. does not offer any warranty on any product not manufactured by Del-Ton, Inc. Manufacturers are responsible for all warranties they offer with their products. We may assist customers beyond our return period if we have specific arrangements with that manufacturer to do so. In most cases we will provide the customer the means to contact the manufacturer for warranty issues. We will not take items back once our return period has elapsed. In all other cases the customer is responsible for dealing with the manufacturer on warranty issues.
When shipping a complete rifle for warranty work/troubleshooting, DO NOT send ANY ammunition with firearm. Make sure that the rifle is insured for correct value, including any and all accessories. Please do not pack personal belongings (blankets, shirts, pants, coats, pillows, towel, etc) around items. If personal belongings are sent, we cannot guarantee their return.
Warranty for ALL DTI items, excluding DTI Rifles
Parts have a 60 limited warranty. This warranty covers manufactured defects.
Returned before 60 day limited warranty ends: Shipping items to Del-Ton are at the expense of the customer. Del-Ton will cover the cost of repair/replacement as long as it is a "manufacture defect". Del-Ton will pay shipping to return item to customer. See Returns/RMAs/Repairs Guidelines for proper returns.
Returned after 60 day limited warranty ends: Repair/replacement costs and shipping costs will be at the expense of the customer. See Returns/RMAs/Repairs Guidelines for proper returns.
Warranty is only valid if item(s) is purchased directly from Del-Ton, Inc.
Warning! Always have a competent gunsmith assemble your barrel kit, barrel or rifle kit and headspace your barrel before first use. Using a rifle put together incorrectly or assembled using incorrect or modified parts can result in a damaged rifle, personal injury, death, or damage to property.
Warranty on DTI Rifles
Our Del-Ton rifles have limited life-time warranty. We will repair/replace any manufactured defects for as long as the original owner has the gun. Shipping items to Del-Ton are at the expense of the customer. Del-Ton will pay shipping to return item to customer. See Returns/RMAs/Repairs Guidelinesfor proper returns.
Due to a number of comments and calls, we have come across feeding problems with certain ammunition. Shooting any of the following ammunition will VOID any warranty with Del-Ton, Inc;
-Any lacquer-coated ammunition
-Any reloaded ammunition
The assembly or installation of firearm parts and components should only be performed by a qualified gunsmith or certified armorer. Del-Ton, Inc. is not responsible for any injury or damage resulting from the improper installation or use of our products.
Del-Ton, Inc. strongly supports your 2nd Amendment Right! We promote the safe handling and responsible ownership of firearms, and encourage everyone (no matter your level of experience) to participate in firearms training and education programs. More information about educational programs can be found on the National Rifle Association's web page at http://www.nrahq.org/education/
Del-Ton, Inc. uses UPS Ground as our main shipping carrier. UPS counts the next business day as the first day of transit. "Shipping time" is exactly that, it does not include the processing time to get your order out. Del-Ton, Inc. endeavors to get every order out in a timely manner in the order they (orders) are placed, within the constraints of order volume and product stock levels.
We do not ship internationally and all orders must have U.S. billing and shipping addresses. If you would like to place an order for shipping to APO/FPO addresses please contact us to discuss your order/options.
Limitation of Liability
Del-Ton, Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Del-Ton, Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Del-Ton, Inc product is mistakenly listed at an incorrect price, Del-Ton, Inc reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Del-Ton, Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Del-Ton, Inc shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Del-Ton, Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Del-Ton, Inc may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Del-Ton, Inc.
Your use of this site shall be governed in all respects by the laws of the state of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Del-Ton, Inc products) shall be in the state or federal courts located in Bladen County, North Carolina. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Del-Ton, Inc products) must be commenced within one (1) year after the claim or cause of action arises. Del-Ton, Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Del-Ton, Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Del-Ton, Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Del-Ton, Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Del-Ton, Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Del-Ton, Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Del-Ton, Inc in its sole discretion.
You agree to indemnify, defend, and hold harmless Del-Ton, Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Del-Ton, Inc may link to sites operated by third parties. However, even if the third party is affiliated with Del-Ton, Inc, Del-Ton, Inc has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Del-Ton, Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Del-Ton, Inc seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).